Policies

Booking Information

Whether you book online or directly with your artist, the process is straightforward and consistent. Here’s what to expect:

• Select a date and time that works best for your schedule.

• A non-refundable, non-transferable deposit is required to secure your appointment. This deposit will be applied toward your total service cost.

• Provide your full name, email address, and phone number during the booking process.

• Once your booking is confirmed, you will receive an email with details and a consent form for your service.

• 48 hours before your appointment, you will receive a text confirmation.

• Please complete and sign all required forms before your appointment. If you need assistance, feel free to reach out.

• The remaining balance will be due on the day of your appointment.

• Gratuities are optional but always appreciated.

Appointment Policies

• A deposit is required to secure your appointment and is non-refundable and non-transferable.

• If you need to reschedule, please notify us at least 24 hours in advance. Rescheduling requests made within less than 24 hours may result in a forfeit of the deposit.

• Failure to reschedule or cancel within the required time frame will require full payment of the service to book a future appointment.

• Please arrive on time. Arriving more than 15 minutes late may result in cancellation and will be considered a no-show.

• No-shows will be charged the full price of the service, and we reserve the right to decline future appointment requests.

• Kindly refrain from bringing additional guests, children, or pets to your appointment to ensure a safe and relaxing experience for all.

• All required forms must be completed and signed prior to your appointment date.

Privacy Policy/Disclaimer

• Results may vary based on factors such as age, skin type, lifestyle, medications, and adherence to aftercare instructions.

• Radiant Dye and its artists are not responsible for adjustments to the shape or color of your permanent makeup after the service agreement is finalized.

• Please carefully review the shape and color before your session begins. Your satisfaction is our priority, and we want you to feel confident in your decision.

• Photos, videos, and audio recordings taken before, during, or after your procedure may be used for promotional purposes, including on our website, social media platforms, and other marketing materials.

• Pricing is subject to change at any time without prior notice.

• We reserve the right to refuse service to any individual at our discretion.

Candidate Verification for Permanent Makeup

If any of the following apply to you, you may not be a suitable candidate for permanent makeup. If you are unsure, please consult your medical provider. In some cases, exceptions can be made with a doctor’s note.

You may not be eligible if:

• You are under the age of 18.

• You are pregnant or nursing.

• You have certain health or medical conditions, including:

  • Recent use of antibiotics or other specific medications.

  • Allergies to materials such as nickel, anesthetics, latex, or iron oxide.

  • Heart or blood-related issues, prolonged bleeding, or a history of HIV, hepatitis, or cancer within the last 6 months.

  • Recent chemotherapy or radiotherapy.

  • Local infections or skin conditions at the application site (e.g., dermatitis, bruising, skin ulcers).

  • Recent bacterial, fungal, or viral infections (within the past 6 weeks).

  • Recent chemical or laser peel treatments (within the past 2 weeks).

  • Injections within the past month.

  • Hypertrophic or keloid scars, moles in the brow area, birthmarks, or unresolved skin healing issues in the brow area.

  • Conditions such as eczema, psoriasis, severe acne, or hyper-pigmentation.

• Use of Accutane or retinoids within the last 6 months.

• Use of Retin-A within the last 2 weeks.

• Sunburn or visible damage to the treatment area.

If you have any questions or concerns about these contraindications, please contact your artist for clarification.